Video-Remote Interpreting (VRI)

LinkingVoices VRI gives you instant, real-time access to professional interpreters while preserving the benefits of visual communication—facial expressions, body language, and on-screen references—so conversations are clearer, faster, and more human.

Why VRI

  • See what words can’t say: Visual cues reduce misunderstandings and speed up decisions.
  • On-demand, 24/7: Connect in seconds—no scheduling delays or travel costs.
  • Industry-trained linguists: Interpreters versed in medical, legal, financial, education, public-sector, and corporate terminology.
  • Secure by design: Encrypted sessions, strict confidentiality practices, and role-based access.
  • Flexible rollout: Works with your existing tools—no special hardware required.

Common Use Cases

  • Telehealth & patient care: Intake, informed consent, care instructions, discharge.
  • Legal & public services: Client interviews, remote hearings, depositions, social services.
  • Corporate & enterprise: Board meetings, trainings, vendor calls, field operations.
  • Education & community: Parent conferences, classroom support, community outreach.
  • Emergency & helplines: Crisis response, coordination across agencies and languages.

How It Works

  1. Launch: Start a secure VRI session from your portal or meeting link.
  2. Select language/specialty: Choose spoken language (and, if needed, the domain).
  3. Connect in seconds: We route you to a qualified interpreter with video on.
  4. Interpretation: Consecutive or guided turn-taking to keep the flow natural.
  5. Wrap-up & recordkeeping: Optional session metadata for internal reporting.

Quality Standards

  • Interpreter qualification: Vetting, background checks, ongoing performance reviews.
  • Terminology accuracy: Optional client glossaries and scenario briefs.
  • Operational consistency: Standardized introductions, turn-taking, and closure protocols.
  • Continuous improvement: QA monitoring, coaching, and feedback loops.

Accessibility & Inclusivity

  • Sign-language support: Video is ideal for ASL and other sign languages.
  • Visual aids: Interpreters can reference on-screen materials where appropriate.
  • User comfort: Camera on/off flexibility to match privacy needs and context.

Integrations & Setup

  • Platform-agnostic: Works with Zoom, Teams, Meet, telehealth portals, WebRTC, and standard browsers.
  • Device-friendly: Desktop, tablet, or mobile—no dedicated hardware required.
  • Admin control: Create users, manage languages, set preferences, and view usage.

Business Outcomes

  • Fewer escalations, faster resolutions: Visual confirmation reduces back-and-forth.
  • Better experience & trust: Face-to-face dynamics increase clarity and empathy.
  • Operational efficiency: No travel, minimal wait times, and predictable access.
  • Measurable impact: Track connection times, session volumes, and satisfaction.

Commercial Options

  • Per-minute usage for ad-hoc needs.
  • Volume bundles for predictable demand.
  • Program subscriptions for multi-site or enterprise rollouts.

Ready to see it in action? Request a short demo and we’ll show you how VRI fits your workflows with zero friction.